Yelp is one of the largest crowdsourced review sites, with more than 19.9 billion business Yelp reviews worldwide. For those of you who have never heard of Yelp, it’s a US-based company that collects customer reviews for local businesses.
Review sites like Yelp are critical in determining how much a food business is making. The company started out as a review company for restaurants and food businesses. It has recently started reaching out to other industries and they are now servicing more industries.
If you want to to let customers know about your presence on Yelp and lead them to look you up on Yelp and engage with your business.It would be a good idea to place some Yelp review cards and stickers in a conspicuous place in the store.That’s one of the secrets to getting more Yelp reviews organically.
When you get a Yelp review, please respond positively, whether it's good or bad.If there are no full-star reviews, please don’t be discouraged. Facing customers’ criticisms seriously and these comments may bring new inspiration to your business and make you better and better. Make the snowball get bigger and bigger.
One pro tip for getting Yelp reviews is to print out your existing positive Yelp reviews and hang them on the walls of your restaurant or business. Make reviews larger so they're easy to read, frame them, and hang them where customers waiting in line can easily read them. When new customers see existing positive reviews, they will also be inclined to think positively of you and write equally upbeat reviews on Yelp.
If you provide great food, great service, and a great experience, you're going to get great Yelp reviews, hands down. Be the best version of yourself and the glowing reviews will follow!
but! ! ! Remember not to bribe reviews, Yelp is very strict with their review policy. You must not and should not offer incentives in exchange for reviews. Even something as innocent as "Half price for next meal on Yelp" is a big taboo and can get you into serious trouble on Yelp.
